Question 1

What is ONE PPF?

Accepted Answer

ONE PPF is a premium paint protection film brand built by installers, for installers. With 100+ colors across 8 series, plus transparent films, headlight PPF, and ceramic window film, ONE PPF offers the most comprehensive product lineup in the industry.

Question 2

What makes ONE PPF different from other PPF brands?

Accepted Answer

ONE PPF was designed from the shop floor by founder Mark Bonamici after years of installing every major brand. Every product decision ,  from adhesive formulation to color accuracy ,  is made through the lens of a working installer.

Question 3

Where is ONE PPF based?

Accepted Answer

Our headquarters is in Danbury, CT with a training and distribution facility in Sarasota, FL.

Question 4

How many colors does ONE PPF offer?

Accepted Answer

100 colors across 8 series: Gloss, Metallic, Liquid, Color Shift, Chameleon, Satin, Satin Metallic, and Carbon Fiber ,  plus transparent films in multiple finishes.

Question 5

What’s the difference between Ultimate HydroGloss and HydroGloss?

Accepted Answer

Ultimate HydroGloss is 8.5mil with a 12-year warranty ,  it’s the thickest, most hydrophobic clear PPF on the market. HydroGloss is 7.5mil with a 10-year warranty ,  same optical brilliance in a thinner, more flexible format built for daily volume. Both share the same adhesive system and installation characteristics.

Question 6

How many color PPF options do you offer?

Accepted Answer

Over 100 exclusive colors across 8 finish categories: Gloss, Satin, Metallic, Liquid, Color Shift, Chameleon, Carbon Fiber, and Perfect Black. All color films are 7.5mil with an 8-year warranty and share the same adhesive behavior as our clear films.

Question 7

What’s special about your Carbon Fiber PPF?

Accepted Answer

ONE PPF Carbon Fiber is the only hybrid single-layer TPU carbon fiber film on the market. Unlike laminated alternatives, it can be scored without delaminating. It supports wet or dry install, has air release built in, and features a true 8mil construction with a dustless surface. 8-year warranty.

Question 8

How does HydroSatin’s instant healing actually work?

Accepted Answer

HydroSatin heals fine scratches and swirl marks immediately on contact ,  no heat gun, no sunlight, no waiting required. Run your fingernail across the surface and watch the mark disappear in real time. This is fundamentally different from traditional self-healing films that require heat or UV to activate.

Question 9

Do all your films use the same adhesive?

Accepted Answer

Yes. Every film in the ONE PPF lineup ,  clear, satin, matte, and all 100+ colors ,  shares the same adhesive behavior, slip curve, and tack characteristics. Once you master one, you master them all. This eliminates the learning curve when switching between film types.

Question 10

What slip solution do you recommend?

Accepted Answer

Mix 2ml of Johnson & Johnson Baby Shampoo per 32oz of warm distilled water. This provides the ideal slip ratio for positioning and squeegee work across all ONE PPF films.

Question 11

Do I need an adhesive promoter?

Accepted Answer

No. ONE PPF films are designed to work without adhesive promoter. Use warm distilled water only for the tack solution. Apply moderate pressure to activate adhesion. No alcohol, no promoter, no specialty chemicals required.

Question 12

How do I seal the edges?

Accepted Answer

ONE PPF films feature Edge-Seal Technology. Apply moderate pressure with distilled water to activate the edge seal. The film naturally self-wraps around edges. After all edges are sealed, post-heat with a heat gun at a safe distance to lock the seal permanently.

Question 13

What about post-heating?

Accepted Answer

After all edges are sealed, post-heat the entire panel with a heat gun at a safe distance. Avoid overheating ,  ONE PPF films respond to moderate, even heat. This step activates the adhesive’s full bonding strength and locks edge seals.

Question 14

Can I use steam to reposition the film?

Accepted Answer

Yes. Steam is a safe and effective method for repositioning ONE PPF films during installation. It softens the adhesive bond temporarily without damaging the film or the paint surface underneath.

Question 15

Can I apply this film wet or dry?

Accepted Answer

ONE PPF is a wet-install-only film across our entire lineup — Ultimate HydroGloss, HydroGloss, HydroSatin, HydroMatte, and all Color PPF films. The only exception is our Hybrid Carbon Fiber PPF, which supports both wet and dry installation. For detailed installation instructions, see our install guide.

Question 16

What are the warranty terms for each product?

Accepted Answer

Colored PPF: 8-year warranty. HydroGloss, HydroSatin, and HydroMatte (7.5mil): 10-year warranty. Ultimate HydroGloss (8.5mil): 12-year warranty. All warranties cover manufacturing defects including yellowing, bubbling, cracking, peeling, and delamination under normal conditions.

Question 17

What does the warranty cover?

Accepted Answer

The warranty covers manufacturing defects: yellowing, bubbling, cracking, peeling, and delamination that occur under normal use and conditions. It applies to the film material itself when properly installed by a professional.

Question 18

What’s NOT covered?

Accepted Answer

The warranty does not cover: improper installation or handling, damage from chemicals or abrasives, damage from accidents or collisions, normal wear from road debris, modifications after installation, or use outside of normal conditions. See our full warranty page for complete details.

Question 19

How do I submit a warranty claim?

Accepted Answer

Submit your claim to sales@onepaintprotection.com with your dealer information, photos of the issue, proof of purchase, and installation date. Our team reviews all claims and typically responds within 3 to 5 business days. See our full claims process at /claims.

Question 20

Is the warranty transferable?

Accepted Answer

Warranty coverage follows the vehicle. If a customer sells their vehicle, the remaining warranty coverage transfers to the new owner automatically. No separate transfer process is required.

Question 21

How do I become a ONE PPF dealer?

Accepted Answer

Visit our dealer registration page to apply. We review applications and set up qualified shops with dealer pricing, training access, and marketing support.

Question 22

Is there a minimum order requirement?

Accepted Answer

No minimum order is required. You can start with a single roll. Receive $270 off your first roll purchase when you sign up for ONE PPF.

Question 23

Do you offer sample kits?

Accepted Answer

Yes ,  we offer three sample packages: a Clear PPF Sample Kit ($50), a Color Swatch Book ($75), and our Premium Dealer Package ($130) which includes everything. Or become a dealer, save $270 on your first roll, and get the Premium Package free.

Question 24

Do you offer marketing materials for dealers?

Accepted Answer

Yes ,  dealers receive access to marketing materials, product spec sheets, and brand assets. Visit our marketing materials page for more information.

Question 25

How do the 6 dealer tiers work?

Accepted Answer

Tiers are based on monthly spend: MSRP (any, 0% discount), Silver ($1,500+, 6%), Gold ($3,500+, 9%), Platinum ($5,500+, 12%), Reserve Pro ($7,500+, 15%), and Reserve Elite ($10,000+, 20%). No annual commitments or exclusivity required.

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